Frequently asked questions
How do I get my bus ticket?
After payment your e-ticket with a QR code is shown instantly and sent by email/SMS. Show it on your phone when boarding.
How long are seats held?
Selected seats are held for 10 minutes while you complete passenger details and payment.
What documents do I need for self-drive?
A valid driving licence and citizenship or passport. Documents are verified before approval and a refundable security deposit is collected.
Can I get a refund?
Yes. Refunds follow the cancellation policy for each service and are calculated automatically.
Do you accept eSewa, Khalti and cards?
Yes — online wallets, cards and bank transfer are supported. Available methods are shown at checkout.
Can I request a full-bus charter?
Yes. Submit the charter form and our team will send a quotation, usually within a few hours.
Still need help? Contact us